February 13, 2008

Calling All Baristas ... for Training

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Starbucks has been under pressure recently for not growing sales, and as a result the company brought Howard Schultz back as acting CEO. Next stop, a big back to basics for the baristas. I know the airport Starbucks aren't the best examples of their art, but I had a terrible latte the other day, and had to bring it back. The next latte was better but not excellent so if that's any indication they could use some re-training work.

Apparently all 7100 stores will shut down for 3 hours starting at 5:30PM on February 26th, to retrain baristas and hopefully improve quality.

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Posted by Scott Martin at February 13, 2008 7:57 AM
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